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Potential for Contract Termination

Superior HealthPlan STAR+PLUS Medicare-Medicaid Plan (MMP) is a health plan that contracts with both Medicare and Texas Medicaid to provide benefits of both programs to enrollees. Enrollment in Superior HealthPlan STAR+PLUS Medicare-Medicaid Plan (MMP) depends on contract renewal.

If one or more of the following situations happens, Medicare or Texas Medicaid must end your membership with Superior HealthPlan STAR+PLUS Medicare-Medicaid Plan (MMP):

  • There is a break in your Medicare Part A and Part B coverage.
  • You no longer qualify for Texas Medicaid. Our plan is for people who qualify for both Medicare and Texas Medicaid.
  • You do not pay the amount needed for you to qualify for benefits (medical spend down).
  • You move out of our service area.
  • You go to jail.
  • You lie about or do not tell us information about other insurance you have for drugs.

If we learn from Medicare and/or Texas Medicaid that one or more of the following has occurred, we will disenroll you from our plan with permission from Medicare and Texas Medicaid:

  • You give us incorrect information on purpose when you are enrolling in our plan and that information made you eligible for our plan.
  • You continuously behave in a way that bothers others and makes it difficult for us to provide medical care for you and other members of our plan.
  • You let someone else use your ID card to get medical care.
    •  If we end your membership because of this reason, Medicare may turn your case over to the Inspector General.

Your Rights upon Disenrollment:

If we ask Medicare and Medicaid to end your membership, we must tell you why in writing. We will also tell you how to make a complaint about ending your membership. See the Appeals and Grievances section of this website for information about how to make a complaint.

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Last updated: 10/01/2024

Material ID: H6870_WEBSITE_2025 Approved 10232024

Superior HealthPlan STAR+PLUS Medicare-Medicaid Plan (MMP) is a health plan that contracts with both Medicare and Texas Medicaid to provide benefits of both programs to enrollees.

This is not a complete list. The benefit information is a brief summary, not a complete description of benefits. For more information contact the plan or read the Superior STAR+PLUS MMP Member Handbook.

Out-of-network/non-contracted providers are under no obligation to treat Superior STAR+PLUS MMP members, except in emergency situations. Please call our Member Services number or see your Member Handbook for more information, including the cost-sharing that applies to out-of-network services.

Other pharmacies/physicians/providers are available in our network.

If you need help finding a network provider and/or pharmacy, please call 1-866-896-1844 (TTY: 711) or visit mmp.SuperiorHealthPlan.com to access our online searchable directory. If you would like a Provider/Pharmacy Directory mailed to you, you may call the number above, request one at the website link provided above, or email SHPMSCONTACTUS@centene.com.

For accommodations of persons with special needs at meetings, call 1-866-896-1844 (TTY: 711).

ATTENTION: If you do not speak English, language assistance services, free of charge, are available to you. Call 1-866-896-1844 (TTY: 711) from 8 a.m. to 8 p.m., Monday through Friday. After hours, on weekends and on holidays, you may be asked to leave a message. Your call will be returned within the next business day. The call is free.

ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-866-896-1844 (TTY: 711) de 8 a. m. a 8 p. m., lunes a viernes. Después de horas hábiles, los fines de semana y los días festivos, es posible que se le pida que deje un mensaje. Le devolveremos la llamada el próximo día hábil. La llamada es gratuita.


Last updated: 10/01/2024

Material ID: H6870_WEBSITE_2025 Approved 10232024

Superior HealthPlan STAR+PLUS Medicare-Medicaid Plan (MMP) is a health plan that contracts with both Medicare and Texas Medicaid to provide benefits of both programs to enrollees.

This is not a complete list. The benefit information is a brief summary, not a complete description of benefits. For more information contact the plan or read the Superior STAR+PLUS MMP Member Handbook.

Out-of-network/non-contracted providers are under no obligation to treat Superior STAR+PLUS MMP members, except in emergency situations. Please call our Member Services number or see your Member Handbook for more information, including the cost-sharing that applies to out-of-network services.

Other pharmacies/physicians/providers are available in our network.

If you need help finding a network provider and/or pharmacy, please call 1-866-896-1844 (TTY: 711) or visit mmp.SuperiorHealthPlan.com to access our online searchable directory. If you would like a Provider/Pharmacy Directory mailed to you, you may call the number above, request one at the website link provided above, or email SHPMSCONTACTUS@centene.com.

For accommodations of persons with special needs at meetings, call 1-866-896-1844 (TTY: 711).

ATTENTION: If you do not speak English, language assistance services, free of charge, are available to you. Call 1-866-896-1844 (TTY: 711) from 8 a.m. to 8 p.m., Monday through Friday. After hours, on weekends and on holidays, you may be asked to leave a message. Your call will be returned within the next business day. The call is free.

ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-866-896-1844 (TTY: 711) de 8 a. m. a 8 p. m., lunes a viernes. Después de horas hábiles, los fines de semana y los días festivos, es posible que se le pida que deje un mensaje. Le devolveremos la llamada el próximo día hábil. La llamada es gratuita.