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ATTENTION MEMBERS: NEW ID CARD EFFECTIVE JANUARY 1, 2024
ATTENTION MEMBERS: NEW ID CARD EFFECTIVE JANUARY 1, 2024

Teladoc for Superior HealthPlan STAR+PLUS Medicare-Medicaid Plan (MMP)

Anytime, anywhere medical and behavioral health advice!

Teladoc Health is a convenient way for Superior STAR+PLUS MMP members to obtain telehealth services. You will receive 24-hour access to in-network healthcare providers for non-emergency medical issues and behavioral health services. Get medical advice, a diagnosis or a prescription by video or phone.

Telehealth services are available when you need them using Teladoc Health. You can make an appointment for a time that works with your schedule.

Receive services and help for:

Colds, flu and fevers

Sinus problems, allergies

 Upper respiratory infections, bronchitis

 Rash, skin conditions

 Behavioral health (including mental health resources and tools)

Be Prepared & Set Up Your Teladoc Health Account

Before you can use Teladoc Health, you need to have an account. Set up and activate your account online (by clicking on this link you will be leaving the Superior STAR+PLUS MMP website). For questions, call 1-800-835-2362 (TTY: 711).

 

 

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Last updated: 10/01/2024

Material ID: H6870_WEBSITE_2025 Approved 10232024

Superior HealthPlan STAR+PLUS Medicare-Medicaid Plan (MMP) is a health plan that contracts with both Medicare and Texas Medicaid to provide benefits of both programs to enrollees.

This is not a complete list. The benefit information is a brief summary, not a complete description of benefits. For more information contact the plan or read the Superior STAR+PLUS MMP Member Handbook.

Out-of-network/non-contracted providers are under no obligation to treat Superior STAR+PLUS MMP members, except in emergency situations. Please call our Member Services number or see your Member Handbook for more information, including the cost-sharing that applies to out-of-network services.

Other pharmacies/physicians/providers are available in our network.

If you need help finding a network provider and/or pharmacy, please call 1-866-896-1844 (TTY: 711) or visit mmp.SuperiorHealthPlan.com to access our online searchable directory. If you would like a Provider/Pharmacy Directory mailed to you, you may call the number above, request one at the website link provided above, or email SHPMSCONTACTUS@centene.com.

For accommodations of persons with special needs at meetings, call 1-866-896-1844 (TTY: 711).

ATTENTION: If you do not speak English, language assistance services, free of charge, are available to you. Call 1-866-896-1844 (TTY: 711) from 8 a.m. to 8 p.m., Monday through Friday. After hours, on weekends and on holidays, you may be asked to leave a message. Your call will be returned within the next business day. The call is free.

ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-866-896-1844 (TTY: 711) de 8 a. m. a 8 p. m., lunes a viernes. Después de horas hábiles, los fines de semana y los días festivos, es posible que se le pida que deje un mensaje. Le devolveremos la llamada el próximo día hábil. La llamada es gratuita.


Last updated: 10/01/2024

Material ID: H6870_WEBSITE_2025 Approved 10232024

Superior HealthPlan STAR+PLUS Medicare-Medicaid Plan (MMP) is a health plan that contracts with both Medicare and Texas Medicaid to provide benefits of both programs to enrollees.

This is not a complete list. The benefit information is a brief summary, not a complete description of benefits. For more information contact the plan or read the Superior STAR+PLUS MMP Member Handbook.

Out-of-network/non-contracted providers are under no obligation to treat Superior STAR+PLUS MMP members, except in emergency situations. Please call our Member Services number or see your Member Handbook for more information, including the cost-sharing that applies to out-of-network services.

Other pharmacies/physicians/providers are available in our network.

If you need help finding a network provider and/or pharmacy, please call 1-866-896-1844 (TTY: 711) or visit mmp.SuperiorHealthPlan.com to access our online searchable directory. If you would like a Provider/Pharmacy Directory mailed to you, you may call the number above, request one at the website link provided above, or email SHPMSCONTACTUS@centene.com.

For accommodations of persons with special needs at meetings, call 1-866-896-1844 (TTY: 711).

ATTENTION: If you do not speak English, language assistance services, free of charge, are available to you. Call 1-866-896-1844 (TTY: 711) from 8 a.m. to 8 p.m., Monday through Friday. After hours, on weekends and on holidays, you may be asked to leave a message. Your call will be returned within the next business day. The call is free.

ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-866-896-1844 (TTY: 711) de 8 a. m. a 8 p. m., lunes a viernes. Después de horas hábiles, los fines de semana y los días festivos, es posible que se le pida que deje un mensaje. Le devolveremos la llamada el próximo día hábil. La llamada es gratuita.

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