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Change Healthcare

On Feb. 21, 2024, Change Healthcare experienced a cyber security incident. Any individuals impacted by this incident will receive a letter in the mail. Learn more about this from Change Healthcare, or reach out to the contact center at 1-866-262-5342 (TTY users call 1-866-262-5342) Monday through Friday, 8 a.m. to 8 p.m. CT.

Superior HealthPlan STAR+PLUS Medicare-Medicaid Plan (MMP)

Superior HealthPlan STAR+PLUS Medicare-Medicaid Plan (MMP) is a Medicare-Medicaid Plan made up of doctors, hospitals, pharmacies, providers of long-term services and supports, and other providers. It also has Service Coordinators and service coordination teams to help you manage all your providers and services. They all work together to provide the care you need. 


Advantages in Joining Superior

  • Getting all of your covered Medicare and Medicaid services from Superior STAR+PLUS MMP. You won’t pay extra to join our health plan.
  • Having both an individual Service Coordinator and service coordination team who will work with you, and with your care providers, to come up with a Plan of Care specifically designed to meet your health needs. Your Service Coordinator will be responsible for coordinating the services you need such as informing your doctors about the medicines you take and ensuring that your test results are shared with you.

Eligibility Requirements

  • Be age 21 or older, and
  • Live in either the Bexar, Dallas or Hidalgo County, and
  • Have both Medicare Part A and Medicare Part B, and
  • Are a United States Citizen or are lawfully present in the US, and
  • You are eligible for Medicaid and at least one of the following:
    • Have a physical disability or a mental disability and qualify for Supplemental Security Income (SSI), or
    • Qualify for Medicaid because you receive Home and Community Based Services (HCBS) waiver services; and
  • You are NOT enrolled in one of the following 1915(c) waiver programs:
    • Community Living Assistance and Support Services (CLASS)
    • Deaf Blind with Multiple Disabilities Program (DBMD)
    • Home and Community-Based Services (HCBS)
    • Texas Home Living Program (TxHmL)

This information is available for free in other languages. For more information, call Member Services at 1-866-896-1844. Hours are 8 a.m. to 8 p.m., Monday through Friday. After hours, on weekends and on holidays, you may be asked to leave a message. Your call will be returned the next business day. TTY users call 711.

We are here to help you get the healthcare you need, when you need it and to keep you healthy.

Now is the time to think about what you want to get out of your health care plan. It is your choice!

More information on Medicare benefits and services can be found 24 hours a day, seven days a week at: http://www.medicare.gov/. Or call 1-800-MEDICARE (1-800-633-4227) (TTY: 1-877-486-2048). Calls to this number are free.


If you have a complaint about us or any provider (including a non-network or network provider), you can submit an online form.

The Interoperability and Patient Access Rule

You are now able to view your health information from a third-party app on a mobile device or PC!  Check out the Interoperability page to learn more.

 

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Last updated: 10/01/2024

Material ID: H6870_WEBSITE_2025 PENDING

Superior HealthPlan STAR+PLUS Medicare-Medicaid Plan (MMP)
is a health plan that contracts with both Medicare and Texas Medicaid to provide benefits of both programs to enrollees.

This is not a complete list. The benefit information is a brief summary, not a complete description of benefits. For more information contact the plan or read the Superior STAR+PLUS MMP Member Handbook.

Out-of-network/non-contracted providers are under no obligation to treat Superior STAR+PLUS MMP members, except in emergency situations. Please call our Member Services number or see your Member Handbook for more information, including the cost-sharing that applies to out-of-network services.


Last updated: 10/01/2024

Material ID: H6870_WEBSITE_2025 PENDING

Superior HealthPlan STAR+PLUS Medicare-Medicaid Plan (MMP)
is a health plan that contracts with both Medicare and Texas Medicaid to provide benefits of both programs to enrollees.

This is not a complete list. The benefit information is a brief summary, not a complete description of benefits. For more information contact the plan or read the Superior STAR+PLUS MMP Member Handbook.

Out-of-network/non-contracted providers are under no obligation to treat Superior STAR+PLUS MMP members, except in emergency situations. Please call our Member Services number or see your Member Handbook for more information, including the cost-sharing that applies to out-of-network services.